Shipping policy
Thank you for shopping with us! We want to make your shopping experience as smooth and transparent as possible. Please take a moment to review our shipping and pickup policies below:
Shipping Rates & Times:
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Flat Rate Shipping: We offer a flat rate shipping fee of $14.95 on all orders.
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Processing Time: Orders typically ship within 3-5 business days, excluding weekends and holidays.
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Shipping Delays: While we strive to ensure timely delivery, please note that shipping times may vary due to circumstances beyond our control (e.g., carrier delays, weather conditions, etc.). We appreciate your patience and understanding.
Out of Stock Items:
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If an item in your order is unavailable or out of stock, we will notify you as soon as possible.
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A refund will be issued for the unavailable item, and the rest of your order will continue to be processed and shipped.
In-Store Pickup:
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Order Notification: When your order is ready for pickup, you will receive a notification email.
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Pickup Timeframe: You must pick up your order within 10 business days from the date of the notification email.
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Uncollected Orders: If your order is not picked up within the 10-business day period, your order will be canceled and you will be refunded minus a 15% restocking fee.
If you have any questions or concerns about our shipping or pickup policies, please feel free to contact us. We’re happy to assist!
Thank you for choosing us!